Customer Assumptions
When we've agreed to work together, you'll get the one-to-one professional-client relationship that is essential to effective representation, communication and trust. You won't be treated as simply another application or file number - we get to know you and your objectives personally and thoroughly.
As a client you can count on Visa Permit Australia to:
- Treat you with respect and courtesy
- Handle your matters competently and diligently, in accordance with the highest standards of the profession
- Exercise independent professional judgment on your behalf
- Answer and respond to your enquiries promptly
- Charge a reasonable fee, and explain to you in advance how that fee will be charged
- Keep you informed and provide you with copies of important papers
- Respect your decision on the objectives to be pursued, as permitted by law and the rules of professional conduct
- Preserve all confidences learned during the professional-client relationship
- Exhibit the highest degree of ethical conduct in accordance with the Code of Professional Conduct and Australian legal system
- Never refuse representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.
ST KILDA RD TOWERS @ Level 1, 1 QUEENS RD Melbourne VIC 3004
Mon-Fri : 9:00 A.M - 5:00 PM

