Customer Assumptions

When we've agreed to work together, you'll get the one-to-one professional-client relationship that is essential to effective representation, communication and trust. You won't be treated as simply another application or file number - we get to know you and your objectives personally and thoroughly.

As a client you can count on Visa Permit Australia to:

  • Treat you with respect and courtesy
  • Handle your matters competently and diligently, in accordance with the highest standards of the profession
  • Exercise independent professional judgment on your behalf
  • Answer and respond to your enquiries promptly
  • Charge a reasonable fee, and explain to you in advance how that fee will be charged
  • Keep you informed and provide you with copies of important papers
  • Respect your decision on the objectives to be pursued, as permitted by law and the rules of professional conduct
  • Preserve all confidences learned during the professional-client relationship
  • Exhibit the highest degree of ethical conduct in accordance with the Code of Professional Conduct and Australian legal system
  • Never refuse representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.

1300 11 7827

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ST KILDA RD TOWERS @ Level 1, 1 QUEENS RD Melbourne VIC 3004

Mon-Fri : 9:00 A.M - 5:00 PM

[email protected]

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